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  4. IHS Program leader for Advanced Surgical Technologies

投稿日:2021/11/12

(社名非公開)

IHS Program leader for Advanced Surgical Technologies

ポジション情報

職種 プロジェクトマネジメント(施工管理)
雇用形態 正社員(期間の定め無し)
勤務地 東京都
給与 600万円~1000万円
給与(詳細) 前職・経験により決定
職務内容 【MAIN PURPOSE OF JOB】
You will be responsible for successful integration of a new Capital Equipment into a hospital. This might be an expansion of a current surgery program, creation of a new surgery program, or a changeover from a competitive to the Medtronic products. Activities to integrate the Medtronic product include training the hospital to clean and sterilize reusable instruments, arranging the offsite training of surgeons and supporting staff, updating surgeon preference cards, developing an inventory plan and kits for procedures, raising awareness of the product, and helping to schedule the use of the product. These activities would happen over a four to eight-month engagement. At the end of the engagement, the hospital should be on track to hit utilization targets before turning over the program to the sales team.

Additional post integration visits to help the hospital improve performance of their surgery program, optimize resources and asset utilization.

You would be the first Surgery Start-Up Specialist, piloting its execution and preparing its broadcasting and wider commercialization outside the launch country and region.

【MAIN JOB DUTIES/RESPONSIBILITIES】
Main job duties / responsibilities are:
〇 Meet with the Director of surgery and develop program goals and metrics for the Medtronic new capital products
In concert with the Medtronic Field Service Engineer and the hospital staff, prepare the operating room to host the Medtronic new capital products
〇 Train hospital staff to clean and sterilize re-usable instruments
〇 Develop a surgeon training plan, schedule attendance at Medtronic’s off-site training, arrange for proctored cases post-training
〇 Develop a training plan for support staff to include attendance at a Medtronic off-site training class and working with staff post training through learning curve
〇 Conduct regular program review meetings with the hospital’s Director of Surgery
〇 Support the technology adoption by attending most if not every case during a surgeon and staff member’s learning curve
〇 Utilize change management techniques to engage clinical stakeholders and attain buy-in
〇 Train and coach Hospitals’ staff to promote skill transfer and achieve self-sufficiency in operational excellence
〇 Generate clear proof points of the value delivered for pilot site by such program
〇 Package the service program developed and support its commercial deployment across hospitals

Key areas of expertise are:
〇 Project / program management skills,
〇 Relationship building / customer engagement skills,
〇 Operating Room knowledge, Consultancy expertise,
〇 Change management skills

As part of the Project Customer Operations team, you should be able to:
〇 Work independently, yet in close relationship with its customer, propose and implement innovative approaches
〇 Help prepare the Medtronic sales representative responsible for the account to take over day to day management of the relationships at the end of the engagement
〇 Share and communicate determined best practices actively in the team
〇 Work together as a team to develop new service offerings out of pilot projects for wider deployment

応募資格 【JOB QUALIFICATIONS】
〇 Bachelor Degree at minimum; (Masters)
〇 Fluent in English and Japanese

【JOB EXPERIENCE】
〇 Demonstrable experience over 5 years including relevant experience in consulting
〇 Operating Room knowledge or experience
〇 Demonstrated ability to operate from idea generation, strategy development through detailed implementation and results delivery
〇 Experience in change management
〇 Lean Six Sigma certification, especially in manufacturing and/or team ergonomics environment preferred

【SKILLS/COMPETENCIES】
〇 Strong and demonstrable project management skills: planning & coordinating, communicating & influencing, relationship building, achieving milestones, resolving issues and managing risks
〇 Ability to integrate a customer team and coach it to continuously improve their performance
〇 Ability to standardize process optimization and change management activities into reproducible package that could be deployed in different places by different people.
〇 Actively look for information about competitors, other industries, new techniques and tools and build plans and guide actions for implementation in its daily job.
〇 Strong analytical skills
〇 Ability to interact with multinational employees on different hierarchy levels
〇 Knowledge of general surgery procedures and environment (Colorectal, Gynecology, Urology, Upper GI, Thoracic…)
〇 Understanding impact of Quality / Regulatory requirements
〇 Strong communication skills
〇 Presentation skills

【PHYSICAL REQUIREMENTS】
〇 +75% will be done at customer’s site

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